Reference

How rsvip7 Handles Your Personal Information

This privacy policy explains exactly what data rsvip7 collects when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby.

Account data protectedDANA, OVO, GoPay wallet data handled securelyYour rights clearly statedContact us to update or remove dataAvailable where local law permits
rsvip7 How rsvip7 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold about your account, request a correction, or ask us to delete your information, reach out through any of the channels below. Our team handles privacy requests separately from general account support so your query gets to the right person quickly. Response times depend on the complexity of the request and your local time zone.

Live Chat Support Start a live chat session from any page on rsvip7. Describe your privacy request clearly and the agent will route it to our data team.
Email Request Send your data access or deletion request by email. Include your registered account name and the wallet type — DANA, OVO or GoPay — linked to your account.
Account Settings Path Log in, go to Account Settings, and locate the Data and Privacy section. From there you can download a summary of the data we hold on your profile.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Every connection to rsvip7 is encrypted via SSL, which means data travelling between your device and our servers — including account credentials and wallet transaction references — cannot be read in transit. We apply session-based authentication, so a login from an unrecognised device triggers an OTP verification step before access is granted. Data is retained for as long as your account is active and for the period required to satisfy payment reconciliation and fraud checks. When an account is closed and the retention window passes, personal data is deleted from active systems.

SSL Encryption

All data in transit is encrypted. Your account credentials and DANA, OVO or GoPay transaction references are never exposed in plain text during transfer.

OTP Login Verification

An unrecognised device triggers a one-time password check before account access is granted. This step blocks unauthorised logins even if your password is compromised.

Defined Data Retention

We hold your data while your account is active and during the reconciliation period required after closure. After that window, personal records are removed from active systems.

Cookie Control

Session cookies keep you logged in and remember your preferred wallet. You can review and clear these through standard browser settings without losing your account data.

Common Questions About Your Privacy at rsvip7

Below are the questions we receive most often about data, account privacy and your rights. Each answer reflects how our systems actually work — not a generic template. If your question is not covered here, contact us through live chat or email and we will respond with the specifics for your account.

We collect your name, email, date of birth and linked payment method — typically DANA, OVO or GoPay. Device and session data is also logged automatically for security and fraud prevention purposes.

Wallet data is only shared with the payment processor completing your transaction — DANA, OVO or GoPay as applicable. We do not sell or trade your personal or financial information to other parties.

Log in and visit the Data and Privacy section under Account Settings to download a summary. Alternatively, contact us by email or live chat with your account name and registered wallet type.

Yes. Submit a deletion request via email or live chat. We will process it once any outstanding payment reconciliation or fraud-check retention period has passed for your account.

Data is held for the reconciliation and compliance period required after account closure. Once that window ends, personal records are removed from our active systems and no longer accessible.

We use session cookies to keep you logged in and remember your preferred wallet at checkout. You can manage or clear these in your browser settings without affecting your account data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.